Privacy Policy

Privacy Policy

Last Updated: March 10, 2026


This Privacy Policy explains how Clera collects, uses, and protects your information.


1. Information We Collect


Account Information

  • Email address (if account registration is enabled)


Usage Information

  • Products scanned

  • Ingredients analyzed

  • Logged triggers and entries

  • App interactions

  • Device type, operating system, and basic diagnostic data


Optional User-Provided Information

If you choose to log skin patterns, triggers, or related information, this may be considered user-provided health-related information. Clera does not collect biometric identifiers.


2. How We Use Information


We use collected information to:

  • Provide ingredient analysis and risk scoring

  • Enable logging and tracking features

  • Improve app functionality and performance

  • Detect misuse or abuse

  • Comply with legal obligations


We do not sell personal information.


3. Data Sharing


We may share limited data with:

  • Cloud hosting providers

  • Analytics providers

  • Legal authorities if required by law


We do not sell, rent, or trade personal information.


4. Data Retention


We retain information only as long as necessary to provide the service or comply with legal obligations. You may request deletion of your account and associated data.


5. Your Rights (U.S.)


Depending on your state of residence (e.g., California), you may have the right to:

  • Request access to personal data

  • Request deletion of personal data

  • Request correction of inaccurate data


To exercise these rights, contact: hello@clera.health


We will respond in accordance with applicable U.S. privacy laws.


6. Data Security


We implement reasonable administrative, technical, and physical safeguards to protect user data. However, no system can guarantee complete security.


7. Children’s Privacy


Clera is not directed to children under 13. We do not knowingly collect personal information from children under 13.


If you believe a child has provided personal information, contact hello@clera.health


8. Third-Party Services


Clera may use third-party providers for hosting, analytics, and infrastructure. These providers operate under their own privacy policies.


9. Changes to This Policy


We may update this Privacy Policy periodically. Continued use of Clera indicates acceptance of updates.


10. Contact


For privacy-related inquiries: hello@clera.health